The Member of Parliament for Ningo-Prampram, Sam Nartey George, has called on the National Communications Authority to outline to Ghanaians remedies undertaken to ensure Call Quality after the one-week blockage of unregistered SIM cards.
Honourable Sam George stated that for the past few weeks, the quality of call service in the country has been bad and people receive feedback sound whenever a call is placed.
“The quality of call service over the past few weeks has been horrendous and leaves a lot to be desired. In any functional democracy, the regulator, in this case, the National Communications Authority Ghana would have issued public statements to assuage the concerns of citizens.”
He added that the NCA would have told the public what steps they are taking to “ensure that the Telecommunications Companies improve the service experience. Alas, this is Ghana! A country where the regulator is more interested in punishing the citizens than ensuring they are protected from private interest”.
The MP reiterated that “It is imperative that Joe Anokye and his NCA immediately outline to the Ghanaian public what remedial steps they are taking to ensure an improvement in call quality and the overall telecoms experience”.
“Enough of the lackadaisical behaviour! The customers deserve much better!” he posted on Facebook.